When ordering, please double check that your delivery address and email are correctly filled out to ensure a smooth order fuffilment process!
If you have an address change or mistake after placing an order, please contact me through email as soon as possible!
For inquiries about products, orders, and shipping, send an email to [email protected]
SHIPPING
- All orders are shipped with First-Class Mail® via USPS.
- Orders are shipped within 7-14 business days of processing.
- Once an order has shipped, an automated email will be sent to the customer. Orders shipped in boxes/mailers have tracking numbers; orders shipped in envelopes do not.
- SharpiBees is not liable for packages once they are in the hands of the shipping carrier, including lost/stolen packages or packages damaged in transit.
- SharpiBees is not liable for incorrect addresses filled out by customer after the order has been handed to shipping carrier.
REFUNDS/RETURNS
- If a package is returned to SharpiBees due to being recognized as "undeliverable" by the shipping carrier, SharpiBees will contact the customer by email to notify them, attempt to resolve the issue, and re-send the customer's order.
- If the customer recieves a misprinted product, the customer must inquire SharpiBees through email with photo proof. Once a legitimate quality flaw has been acknowledged, SharpiBees will offer the option to resend the order free of charge OR a full refund on the customer's order.
- If SharpiBees no longer has stock for undeliverable/flawed product, SharpiBees can only offer refunds.
- SharpiBees will not make a third attempt to resend a product. In this case, only a refund will be offered.
Last Updated: 2/25/2024